Cafe Mexico

Victoria, BC

Shawn led the full-scope consultation for Café Mexico’s relaunch, beginning with complete bar and interior design that balanced aesthetic impact with functional flow. He developed and implemented hiring strategies, onboarding systems, and staff training programs tailored to the venue’s unique style and service model. His work extended into food and beverage operations, overseeing menu development, supplier relationships, and workflow systems. From pre-opening planning to a seamless launch, Shawn’s holistic approach positioned Café Mexico for long-term success in a competitive downtown market.

SERVICES RENDERED

• Interior & Bar Design
  Led the design and spatial planning of both front- and back-of-house areas, with particular focus on bar functionality, speed of service, and visual storytelling. Worked closely with architects and contractors to ensure the space supported operational goals while delivering an engaging guest experience.

• Hiring, Onboarding & Staff Training
  Developed and implemented hiring strategies, structured onboarding processes, and customized training programs for both front- and back-of-house teams. Training focused on product knowledge, service standards, and cultural alignment, ensuring consistency across all guest touchpoints.

• Food & Beverage Program Development
  Oversaw the creation of a balanced and scalable food and beverage program that aligned with Café Mexico’s brand and target demographic. Included curation of an agave-forward spirits list, cocktail development, kitchen systems, supplier selection, and cost control measures.

• Pre-Opening & Launch Operations
  Managed operational readiness, soft opening strategies, and launch execution. This included service simulations, workflow testing, final staff calibration, and performance metrics to ensure a smooth and successful market entry.